Frequently asked questions

When will my order be shipped?

We strive to process and ship all orders within 1-3 business days after the order is placed. You will receive a confirmation email with tracking information once your order has been shipped

How long will it take for my order to be delivered?
After your order has been shipped, it will typically be delivered within 10-12 business days. Delivery times may vary depending on your location and any potential delays with the shipping carrier.

What is your return policy?

We accept returns within 15 days of the delivery date. Please note that a return fee may apply, which will be deducted from your refund. To initiate a return, please contact our customer service team with your order details and reason for return.

Can I cancel my order?

Unfortunately, we do not accept order cancellations once the order has been placed. Please review your order carefully before completing your purchase

How will I receive my refund?

Refunds for returned items will be issued as store credits. These credits can be used for future purchases on our website. Once your return has been processed, you will receive an email with details about your store credit.

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